Please give the therapist a 15 minute grace period to show up at your house, as predicaments come up we can not control.
• You may cancel your appointment without charge anytime before the close of business on the business day preceding your appointment.
• Same day cancellations will be charged 50% of the scheduled service price.
• If you do not call to cancel your appointment or do not show up for your scheduled appointment, you will be charged full price for the scheduled service.



In office

First Time Guest

We suggest that you arrive 15 minutes prior to your scheduled appointment to allow ample time for orientation, consultation and to supply basic information about medical history, allergies and contact information. If this is your first spa experience, our friendly staff will  answer any questions you may have.



Cancellation Policy
We require a 24 hour notice for any changes to appointments, 48 hour notice for changes or cancellations of multiple appointments, and 72 hour notice for packages. Private parties and wedding events require two full weeks notice for any changes. A cancellation or a no show fee is charged if you are within either of these time periods when canceling an appointment or packages, No-shows are charged 100% for all scheduled services and or packages. (Please plan accordingly for bad weather, traffic and road conditions, or daylight savings time, as to not inconvenience yourself or have an abbreviated session.). Any Gift Card, Spa Certificate or Gift Certificate or promotional gift certificate (prgc) or prepaid massage series, facial series or Endermologie package series associated with any appointment that does not adhere to the cancellation policy will be considered redeemed in the amount of the service that was reserved.



Late Arrivals:
We regret that late arrivals will not receive an extension of scheduled service times and you will be responsible for full service fees.

If you are a late arrival and also request an additional service, you will still be responsible for the full service fee of your original request plus the full service fee for your additional service in the remaining time allotted.



We recommend booking reservations in advance and will do everything possible to honor your request and time. Appointments are booked based on availability.

Appointments and cancellations may be made through the office. Please call us, or contact us via e-mail at info Massage2houston@yahoo.com.



If you are receiving any of our services for the first time, please arrive fifteen minutes before your scheduled appointment to fill out the intake form and to also decompress a bit from the stress of Houston traffic.